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2.9 | 20 Reviews

25.1 Cu. Ft. 42" Built-In Side-by-Side Refrigerator with Ice and Water Dispenser

KitchenAid KBSD702MSS

Available in 2 Color(s)

Features

  • Adjustable glass shelves trap spills before they spill over
  • Easy access bin keeps small ingredients in sight and at hand.
  • Energy Star® Certified
  • EXTENDFRESH Plus System helps keep ingredients fresh.

Quick Specs

  • Type: Refrigerator
  • Style: Built In
  • Has Freezer: Yes
  • Configuration: Side By Side
  • Width: 41.25"
  • Height: 83.375"
  • Depth: 27.6875"
  • Energy Star Rated: Yes
  • Refrigerator Size: 25.1 (cu. ft.)
  • Fresh Food Capacity: 16.3 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

Adjustable Spill-Resistant Glass Shelves

are easy to clean and help prevent messes from spilling over into other parts of the refrigerator. The shelf edges are nano-etched with a finely textured surface that helps contain spills, and lets you use the whole shelf from edge-to-edge.

Image Feature

ExtendFresh™ Plus Temperature Management System

helps keep ingredients fresh using sensors that continuously adjust temperatures in the refrigerator and freezer by monitoring the airflow between them.

Image Feature

Max Freeze

lets you use the touch of a button to drop freezer temperature to coldest level (-8F), so frozen goods can reach optimal temperatures. After 48 hours, the temperature will automatically be restored to the previous setting.

Image Feature

Sliding Storage Tray

is a versatile area for storing platters, organizing ingredients and keeping items easily accessible. It comes in a wood-look finish that is moisture- and stain-resistant, and tray removes fully for easy cleaning.

Adjustable Spill-Resistant Glass Shelves are easy to clean and help prevent messes from spilling over into other parts of the refrigerator. The shelf edges are nano-etched with a finely textured surface that helps contain spills, and lets you use the whole shelf from edge-to-edge.

Easy Access Bin keeps small ingredients in sight and at hand. Perfect for storing tomato paste, ginger, horseradish and other small items that can easily get lost on shelves.

Energy Star® Certified refrigerators exceed government standards for energy efficiency to support sustainability and help save money on utility bills.

ExtendFresh™ Plus Temperature Management System helps keep ingredients fresh using sensors that continuously adjust temperatures in the refrigerator and freezer by monitoring the airflow between them.

Exterior Ice and Water Dispenser fits glasses and measuring cups, and dispenses filtered water and ice without having to open the refrigerator door.

Fit System Limited Guarantee If new 36 , 42 or 48 built-in refrigerator doesn t fit, you may get up to $300 for professional modifications. Existing cabinet modifications only. Exclusions apply. See terms.* For Full terms and details Visit https://www.kitchenaid.com/promotions/promotions.html

FreshChill™ Temperature Controlled Drawer has a manual setting so you can customize and maintain the freshness of your ingredients. From a tri-tip to a large rhubarb from the Farmer's Market, you have control over how much cool air enters the drawer.

FreshFlow™ Air Filter Enjoy an interior refrigerator environment that helps reduce common food odors.

LED Lighting System located throughout the freezer and refrigerator, makes it easy to find items at a glance. Upon opening, lights illuminate gradually to full brightness for easy visibility.

Max Cool Lets you use the touch of a button to drop refrigerator temperature to the coldest level, helping to chill groceries, beverages or ingredients for serving. After 24 hours, the temperature will automatically be restored to the previous setting.

Max Freeze lets you use the touch of a button to drop freezer temperature to coldest level (-8F), so frozen goods can reach optimal temperatures. After 48 hours, the temperature will automatically be restored to the previous setting.

Measured Water Fill dispenses the exact amount of filtered water needed for recipes and can be customized to ounces or liters. Forgo your measuring cups and use the convenient presets, with an option to customize settings for frequently used amounts of your own.

Platinum-Colored Interior brings premium style inside the refrigerator to complement the quality ingredients you keep. The sleek platinum-colored interior accents the design details of the refrigerator, and offers a step up from the standard white interior.

PrintShield® Finish resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up.

PrintShield™ Finish resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up.

SatinGlide® Drawers add a smooth experience to the crisper drawers. The ball bearing rollers and glides allow effortless in-and-out movement even when drawer is fully loaded.

Sliding Storage Tray is a versatile area for storing platters, organizing ingredients and keeping items easily accessible. It comes in a wood-look finish that is moisture- and stain-resistant, and tray removes fully for easy cleaning.

Star-K Certified Sabbath Mode Meets kosher requirements for use on the Jewish Sabbath and other holidays. Turning on Sabbath Mode disables the refrigerator's automatic lights and alarm tones, while maintaining cold temperatures for freshness.

Under-Shelf Prep Zone utilizes unused space with included 9"x13" baking sheet and cake pan. Go directly from the refrigerator to the oven to the dishwasher. Ideal for storing food prep or leftovers, marinating, chilling desserts, making focaccia and more.

Features

  • Adjustable glass shelves trap spills before they spill over
  • Easy access bin keeps small ingredients in sight and at hand.
  • Energy Star® Certified
  • EXTENDFRESH Plus System helps keep ingredients fresh.
  • Exterior Ice and Water Dispenser
  • Fit System Limited Guarantee. Exclusions apply. See terms.
  • "Fit System Limited Guarantee. Exclusions apply. See terms."
  • FRESHCHILL™ Drawer with presets for meat, produce and deli.
  • Enjoy an interior refrigerator environment that helps reduce common food odors.
  • FRESHFLOW Air Filter absorbs odors from foods
  • LED lighting lets you locate ingredients easily and efficiently
  • Max Cool drops temperature to coldest level for optimal cooling.
  • MaxFreeze drops temperature to coldest level for optimal freezing
  • Measured Water Fill dispenses exact amount of water
  • Platinum-colored interior complements your quality ingredients
  • PRINTSHIELD finish resists fingerprints and smudges
  • SATINGLIDE Drawers roll open smoothly, even while fully loaded
  • Sliding storage tray is a versatile area for platters and food.
  • Sabbath Mode disables lights and alarms while keeping food cold
  • Under-shelf prep zone includes 9"x13" baking sheet and cake pan
Certifications
Ada Compliant No
Cee Tier Rating Tier I
Prop65 CA
Star K Certified Yes
Controls
Automatic Defrost Yes
Control Location Exterior
Control Options Vacation Mode
Control Type Electronic
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool Max Freeze/Max Cool
Sabbath Mode Yes
Details
Refrigerator Type Side-by-Side
Dimensions
Product Height 83.375
Carton Height 86
Gross Weight 601
Height To Top of Cabinet 83.25
Carton Width 45
Total Refrigerator Capacity Volume 25.1
Product Depth 27.6875
Depth With Door Open 90 Degree 47.25
Depth Excluding Doors 22.375
Cabinet Width 41
Cutout Depth 24
Cutout Height 83.5
Depth Closed Excluding Handles 25.81
Depth Closed Including Handles 27.75
Dispenser Options Filtered Water; Ice; Ice Dispenser Lock; Light; Measured Fill
Dispenser Type Exterior Ice and Water
Carton Depth 31.5
Cutout Width 41.5
Freezer Capacity Volume 8.8
Refrigerator Capacity Volume 16.3
Net Weight 548
Product Width 41.25
Width Doors Open 90 Degrees 47.25
Exterior Details
Base Grille Color Black
Cabinet Color Grey
Cabinet Finish Smooth
Door Color Stainless Steel
Door Finish Smooth
Door Style Flat
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes
Filter Details
Air Filter Part Number W10311524
Water Filter Indicator/reset Yes
Water Filter Location Exterior
Water Filter Part Number EDR3RXD1
Freezer Details
Freezer Door Bins 3 Adjustable Full-Width
Freezer Drawer/basket 2 Full Width Lower
Freezer Lighting LED
Freezer Number of Shelves 6
Freezer Shelves 2 Fixed Full Width Wire; 4 Adjustable Full Width Wire
General
Energy Star® Qualified ENERGY STAR® Qualified
Icemaker Details
Icemaker Factory Installed
Icemaker Location Freezer
Refrigerator Details
Additional Storage Faux Wood Pull Out Tray; Under Shelf Prep Zone
Conventional Shelves 1 Slide-Out - Wood Finish
Non Climate Control Drawers 2 Full Width
Number of Interior Shelves 4
Refrigerator Door Bins 1 Full Width Non Adjustable Gallon; 1 Full Width Non Adjustable Small Item; 3 Adjustable Full-Width
Refrigerator Lighting LED
Spill-proof Glass Shelves 3 Adjustable Full Width Nano Edge
Supplementary Containers 1 9x13 Cake Pan; 1 9x13 Sheet Pan
Temperature-controlled Drawers 1 Full Width

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Built In
  • Has Freezer: Yes
  • Configuration: Side By Side

  • Dimensions

  • Width: 41.25"
  • Height: 83.375"
  • Depth: 27.6875"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 25.1 (cu. ft.)
  • Fresh Food Capacity: 16.3 (cu. ft.)
  • Freezer Capacity: 8.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.9 out of 5

45% of reviewers recommend this product.

5 Stars

Great machine, horrible Manual and tech service.

Bohunk 11/3/2025

We love the refrigerator, it's so spacious. HOWEVER, the Manual that came with it totally SUCKS. It is not precise, very unclear as to how to perform various simple operations at the start, and has driven me to try and talk with someone from company support to talk me through how to, for example, toggle between whole cubes and crushed ice. Unfortunately, this seems to be an impossible task, so I have filed for the company your website designated to send out a tech person to walk me through it. Again, unfortunately, the company that does that for you is located on another island and will not fly someone over here to help me out. Not good!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Ice maker does not work on a 11k fridge!

Chris 2025 9/6/2025

Ice machine does not work and been waiting for a part for a month now™€¦
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Loads of room for fridge and freezer

WML1 7/22/2025

I bought this refrigerator a month ago. We love everything about it except for the ice maker makes ice very slow. It takes several days for the holding bin to fill up even with us not taking any out. The inside of the refrigerator and freezer are spacious and the lighting is great.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Sold a bad fridge

Wendy Laungani 6/9/2025

Fridge stopped working within 21 days. Parts have been ordered. Hope my fridge is fixed soon. I paid a lot of money and cannot believe it broke down
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Problem With Water Dispenser

YAD64 5/24/2025

It was just installed a week ago and I am only getting a trickle of water from the water dispenser. Ice cubes were made right away. My water pressure is fine. I was told to let it trickle and get at lease a gallon of water in case air is stopping the flow. I have done 3 gallons and it is still a pitiful trickle. Any suggestions would be much appreciated.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Caused major water damage to our house twice!

ErinOD 4/29/2025

This model has a major issue with water leaks coming from the water dispenser in the freezer door! In 2020, when the appliance was only 6 months old, the water leaking from the ruptured harness in the freezer door caused over $10K in damage to our floors and the ceiling below. The unit was under warranty and Kitchen Aid/Whirlpool replaced the entire door and paid for all of the property damage. Now 5 years later we just discovered that the exact same issue has happened again, causing major damage all over! This time the warranty has expired, and an independent repair person told us that this is a known issue with this model, the harness will eventually fail due to the harness design. I am outraged that Whirlpool technicians told us the issue was resolved knowing the issue would likely recur!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

Great Refrigerator and Freezer

MJLE 4/10/2025

Love my new fridge. This is the second one we have had of the same make and model and the new one keeps the food so cold and fresh.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great

bingobarry 2/6/2025

I am very happy with this fridge..................
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great upgrade to the older models

TomJB 2/5/2025

Exceeded my expectations. The ice maker on the older (16 years old) model was never great. It works beautifully on the new model. Also the temperature stability is excellent. The organization of the interior is nice
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Good unit overall, marginal customer service.

Rusty C 1/31/2025

Overall a very nice refrigerator but a couple times. It took KitchenAid almost 6 months to deliver this once ordered. This seems a bit excessive. Also, when it arrived KitchenAid provided the wrong bottom kick plate grille and I™€™ve been waiting now over a month for them to send me the correct one that has the proper cutout to accommodate the tubing that supplies water to the door ice/water dispensers. The water drip tray on my model does not fit.tight so it rattles annoyingly like a cheap toy every time the freezer door closes. The door closing springs are quite robust so it slams shut vice soft closing. It keeps temperature perfectly and is very quiet. I like the lighting and shelf setup much better than my old GE Profile built in. When KitchenAid decides it™€™s worth their time to improve their appliance delivery times, reduce their in house mistakes and up their customer support service to be more timely for mistakes on their part perhaps they™€™ll finally get a 5 star rating again.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Expected better quality

Texas 2-step 1/29/2025

Our former KA built-in refrigerator-freezer had worked flawlessly for 22 years but we decided to proactively replace it. Bought this KA built-in refrigerator-freezer and it was installed 3 weeks ago. The water and ice dispensers have not worked from installation date. Makes ice. Technician was on call with KA technical service for over an hour but no correction. KA sent a replacement circuit board and cable assembly which was installed but that still did not solve dispenser problem. Also, temperature in refrigerator side varies significantly beyond the KA-specified range. Have had to move food to another refrigerator several times when temp got too warm in new refrigerator. KA is shipping a replacement refrigerator, same model. We believe we should expect better quality from a $10,000 KA refrigerator. All our kitchen appliances are KA and we are long-time KA customers.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Will destroy your floor/basement ceiling in 5-7yrs

StevenD_CT 12/24/2024

Loved it until it leaked and destroyed our kitchen floor and finished basement ceiling. Major design flaw in the way the water dispenser line comes up through a plastic elbow at the freezer door hinge: every time you open and close the freezer door, you're doing damage to the 5/16" water line which will eventually fail as ours did ~6 years into owning this. The fix: another $1000+ door as the 5/16" water line is embedded into the door insulation and cannot be replaced. Extremely disappointed -- KitchenAid should offer KBSD602ESS01 customers the updated door design on later versions of this. Make this right: the damage is bad enough.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Nice fridge

nbguthridge 11/17/2024

We™€™ve had it a little over a month and it works great! The water and ice are a little noisy but that™€™s the only complaint.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great looking fridge , lots of space

Speelz 7/5/2024

Great fridge, have 2 of them. Hopefully the ice maker will hold up!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Is There a Lemon Law for Appliances?

BKSATX 2/16/2024

I know there's a deceptive practices law. KA side-by-side delivered 12/13/2024 from Lowe's. By 2/5/2024 we had to call for service. Compressor, evaporator, dryer ordered. (kind of major parts for an 8 wk old fridge). Parts are back ordered. After talking to Lowe™€™s, the service company they contract with, and attempting to get through to Whirlpool™€™s automated phone system, we are here still waiting for an explanation why there is not a replacement in the works. We had our prior KA fridge for 20 years! No problems until July 2023. That™€™s reliability. Now, it seems KA is neither reliable nor customer oriented. Happy to discuss ta resolution with KA.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Is There a Lemon Law for Major Appliances?

BKSATX 2/16/2024

I know there's deceptive practices protection. Bought side by side from Lowe's and it was delivered 12/13/2023 By 2/6/2024 we had to service. Wait? What?? Frost in freezer. Repair service ordered compressor, evaporator, dryer. (Kind of major parts, yes??). We are still waiting on back ordered parts. Have talked with Lowe's, and called repair service and tried (unsuccessfully) to enter Whirlpool's automated phone system. So here we are. Apparently, neither Lowe's nor Whirlpool (manufacturer) is willing to replace. We had our prior KitchenAid for 20 years, with no repairs until its last gasps in July and Dec.'23. So now the expectation is that KA is not willing to stand behind brand new products? NOT asking for a friend . . . Happy to have Whirlpool contact us.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Major Design Flaw - Water Dispenser Failure

Butch Lobo 2/15/2024

Unbelievable. Same water dispenser problem as described above. About two years ago, roughly 5 years after we bought this model, the water dispenser in the door began leaking out at the bottom of the unit. My wife posted a do not use note on the water outlet and only new visitors would go to use the door dispenser and cause a water flood. Had a tech come by today ($165) and diagnosed the same problem at a cost of $1800 to fix. Obviously, a major design flaw that deserves a recall and free replacement by Kitchen Aid
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Dents on front of refrigerator at delivery

Fady 2/14/2024

The day I received the refrigerator after they installed it we saw many dents on front . The delivery guys took pictures to report it to you & I called many times but no one answers me . You should send someone to fix the dents !!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

1 Stars

Poor design- do not buy

Totally dissatisfied 1/24/2024

I am truly disappointed with my Kitchenaide built in refrigerator. It is my first experience with Kitchenaide. This very high end fridge has a clear design problem with the water dispenser water line and wiring. That Kitchenaide will not provide any relief other than to call a certified repair service is unfortunate. I followed that advice and learned from the service provider there is a design problem and the only fix is a $1800 freezer door replacement. $1800 to repair a water dispenser leak! The service provider mentioned that newer models have corrected the issue further supporting that Kitcheaide is / was conscious of the design flaw. Instead of paying $1800, we will hang a sign over the dispenser that says "Do not use" and will not be able to use what is a standard feature on all fridges. With 11 grandchildren, its a pretty important feature now rendered useless. When people ask the issue I will truthfully inform them of the design flaw and encourage them to purchase another brand.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

The updates to this model are great.

DB10 12/28/2023

This is the best of the bunch and I™€™ve had 3, thanks KitchenAid
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review