Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 732.892.0041 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Please call us at (732) 892-0041 and speak with a Salesperson

(732) 892-0041
3.6 | 21 Reviews

7.4 cu. ft. Smart Front Load Electric Dryer

Whirlpool WED9620HBK

Available in 2 Color(s)

Features

  • Get room to handle large loads with 7.4 cu. ft. capacity
  • An American company in business since 1911
  • An American company for over 100 years
  • Assign laundry tasks to your family members

Quick Specs

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading
  • Width: 27"
  • Height: 38.75"
  • Depth: 31"
  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Advanced Moisture Sensing

Help prevent overdrying. Three sensors track moisture and temperature, adapting drying times to end the cycle at just the right time.

Image Feature

Dryer Rack

Place unique or delicate items like sweaters, pillows, hats and tennis shoes on the Dryer Rack for tumble-free drying. This rack attaches inside the drum and stays in one place throughout the cycle. Rack ships separately after online product registration.

Image Feature

Intuitive Controls

Let the dryer guide you to the right cycle combinations or customize up to 36 of your own to get the right type of fabric care for whatever you're drying.

Image Feature

Quad Baffles

Four baffles tumble clothes in a randomized pattern, allowing items to open up freely. This helps increase the effectiveness of the dryer for small loads.

Image Feature

Remote control with the Whirlpool® app

Stay in control and connected from anywhere. The Whirlpool® app lets you set, start or pause the dry cycle and track progress when you're away. Plus, you can let it suggest a dry cycle to match your wash cycle or use it to assign laundry tasks with customized text messages to your family members.

Image Feature

Smart Appliance

Care for your family from your smartphone or tablet.

Image Feature

Static Reduce Option

Help decrease static with the Static Reduce Option, which combines a mist of water with tumbling after the load is dry.

Image Feature

Steam Refresh Cycle

Release wrinkles and reduce odors with the Steam Refresh cycle. It uses water and heat to get clothes ready to wear without rewashing.

Image Feature

Touchscreen

Get instant access to the settings you use most with an intuitive touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Image Feature

Voice control with a compatible voice-enabled device (U.S. only.)

Keep up with laundry no matter what you've got on your hands with simple voice commands using a compatible voice-enabled device.

Image Feature

Wrinkle Shield™ Plus Option with Steam

Help keep wrinkles from setting into clean, dry fabrics. The Wrinkle Shield™ Plus option with Steam uses tumbling and steam for up to 150 minutes after the cycle ends or until you open the dryer door for improved wrinkle-fighting performance.

Laundry Pedestals

Raise your dryer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, dryer sheets and other supplies.

Watch Video

Sanitize Cycle

The Sanitize cycle provides care for your clothes in the dryer while eliminating 99.9% of common household bacteria.

Watch Video

7.4 cu. ft. Capacity Get plenty of room to dry the large loads you washed in the matching front load washer. This 7.4 cu. ft. dryer easily handles bulky items like comforters and sleeping bags.

Advanced Moisture Sensing Help prevent overdrying. Three sensors track moisture and temperature, adapting drying times to end the cycle at just the right time.

An American Company for Over 100 Years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

An American company for over 100 years Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

Assign a task Manage laundry day from anywhere by assigning family members the next laundry step from the Whirlpool® app. Send customized text messages for transferring a load to the dryer or folding clean clothes.

Closet-Depth Fit Get a space-saving design with closet-depth fit that allows for more flexible installation in your laundry space.

Control Lock Mode Use your smartphone or tablet to remotely disable the control panel to avoid unintended use.

Dryer Rack Place unique or delicate items like sweaters, pillows, hats and tennis shoes on the Dryer Rack for tumble-free drying. This rack attaches inside the drum and stays in one place throughout the cycle. Rack ships separately after online product registration.

ENERGY STAR® Certified ENERGY STAR® certified models exceed government standards to help conserve natural resources and save money on your utility bills.

EcoBoost™ Option Use less energy while getting great drying performance with the EcoBoost™ option. This option saves energy by using less heat and an extended cycle time.

Enhanced troubleshooting Get immediate support for quick solutions by using your smartphone or tablet to access troubleshooting videos within the Whirlpool® app.

Expanded Finishes Choose from traditional finishes like White and Chrome Shadow or elevate your laundry space with the rich, matte look of Black Shadow.

Favorite Cycles Save your favorite cycles under any name and edit at any time. Access Favorite Cycles from the Whirlpool® app to send laundry cycles to your dryer and start the load remotely.

Intuitive Controls Let the dryer guide you to the right cycle combinations or customize up to 36 of your own to get the right type of fabric care for whatever you're drying.

Match Washer cycle with Dryer cycle Get the right kind of dry for your load. The Whirlpool® app will suggest the dry cycle that matches the wash cycle you used.

Personalized quick tips The Whirlpool® app delivers quick tips to make sure your family s laundry gets the care it deserves while helping laundry day go more smoothly.

Quad Baffles Four baffles tumble clothes in a randomized pattern, allowing items to open up freely. This helps increase the effectiveness of the dryer for small loads.

Remote control with the Whirlpool® app Stay in control and connected from anywhere. The Whirlpool® app lets you set, start or pause the dry cycle and track progress when you're away. Plus, you can let it suggest a dry cycle to match your wash cycle or use it to assign laundry tasks with customized text messages to your family members.

Scan-to-Connect Technology You don't need to be a tech expert to connect your new appliance. Simply open the Whirlpool® app, add your appliance and follow the guided experience to get up and running quickly.

Smart Appliance Care for your family from your smartphone or tablet.

Smart grid compatible This smart dryer is smart grid compatible to help you reduce household energy costs. Select Smart Delay in the Whirlpool® app to avoid running a cycle during peak hours.

Stainless Steel Dryer Drum Clothes are gently cradled as they tumble around the smooth surface of this drum s stainless steel construction.

Static Reduce Option Help decrease static with the Static Reduce Option, which combines a mist of water with tumbling after the load is dry.

Steam Refresh Cycle Release wrinkles and reduce odors with the Steam Refresh cycle. It uses water and heat to get clothes ready to wear without rewashing.

Touchscreen Get instant access to the settings you use most with an intuitive touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Voice control with a compatible voice-enabled device (U.S. only.) Keep up with laundry no matter what you've got on your hands with simple voice commands using a compatible voice-enabled device.

Wrinkle Shield™ Plus Option with Steam Help keep wrinkles from setting into clean, dry fabrics. The Wrinkle Shield™ Plus option with Steam uses tumbling and steam for up to 150 minutes after the cycle ends or until you open the dryer door for improved wrinkle-fighting performance.

Laundry Pedestals Raise your dryer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, dryer sheets and other supplies.

Sanitize Cycle The Sanitize cycle provides care for your clothes in the dryer while eliminating 99.9% of common household bacteria.

Features

  • Get room to handle large loads with 7.4 cu. ft. capacity
  • An American company in business since 1911
  • An American company for over 100 years
  • Assign laundry tasks to your family members
  • Space-saving design with a 33" installation depth
  • Avoid unintended use wherever you are with Control Lock mode
  • Dry items like shoes or pillows-shipped separately, see details
  • ENERGY STAR certified
  • Save energy by using less heat with the ECOBOOST option
  • Get instant support with troubleshooting videos
  • Choose from classic or modern finishes to match your laundry room
  • Instantly access the most-used settings
  • Create customized cycles in a few touches with Intuitive Controls
  • Let the app suggest the right dry cycle for your load
  • Tips to help your laundry day go more smoothly
  • Four baffles tumble clothes in a randomized pattern
  • Manage laundry day from your smartphone
  • Connect your appliance quickly with Scan-to-Connect technology
  • WiFi-enabled model with smart features and mobile app
  • Save energy with smart grid technology
  • Help decrease static after drying with the Static Reduce Option
  • Release wrinkles without rewashing
  • Get instant access to settings you use most with the touchscreen
  • Help keep wrinkles from setting by tumbling with steam
  • Use higher temperatures to sanitize items like towels
Certifications
Cee Tier Rating Tier I
Energy Star Qualified ENERGY STAR® Qualified
Prop65 Standard
Ul Yes
Controls
Control Location Front
Control Type Touch Screen
Eco Monitor/efficiency Monitor No
Electronic Display Type LCD Screen
End of Cycle Signal Yes
Feedback-status Indicators Check Vent; Cool Down; Damp; Sensing; Wet
Cycles
Drying Cycles Selections Bulky Items; Colors; Delicates; Heavy Duty; Normal; Quick Dry; Regular; Sanitize; Steam Refresh; Timed Dry; Towels; Whites; Wrinkle Control
Number of Dryer Cycles 36
Details
Automatic Dry Control Yes
Cycle Time Remaining Yes
Door Opening Direction Right
Dryer Interior Light Yes
Drying Rack Yes with online registration (SKU: W10322470A)
Ecoboost Energy Saver Yes
Fuel Type Electric
Lint Filter Indicator No
Moisture Sensor Yes
Pedestal Options WFP2715HBK; Yes
Quad Baffles Yes
Secondary Lint Filter No
Selection of Drying Levels Less; More; Normal
Stackable Yes
Temperature Selection Air Only; Extra Low; High; Low; Medium
Dimensions
Product Height 38.75
Carton Height 44.96
Gross Weight 175
Carton Depth 31.26
Carton Width 28.66
Product Depth 31.0
Net Weight 157.6
Product Width 27.0
Depth With Door Open 90 Degree 54.5
Electrical
Power Cord Included No
Exterior Details
Door Style Side Swing
Reversible Door Yes
Window Yes
Installation Considerations
Four Way Venting Yes
Long Vent No
Maximum Vent Length 64
Venting Direction Left, Right, Bottom, Rear
Interior Details
Dryer Drum Material Stainless Steel
Lint Screen Location Front
Modifiers
Number of Dryness Levels 3
Number of Temperatures 5
Options
Dryer Option Selections Control Lock; Cycle Signal; Damp Dry Signal; Eco Boost™; Reduce Static; Wrinkle Shield™; Wrinkle Shield™ with Steam
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant; Siri; iOS
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi

Quick Specs


  • Appearance

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading

  • Dimensions

  • Width: 27"
  • Height: 38.75"
  • Depth: 31"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

66% of reviewers recommend this product.

2 Stars

I would RETURN it if I could!

Blackhawkmomma 9/5/2025

I bought this brand new last month. It was a floor model set on pedestals. Plus, it was on clearance. We cannot get the dryer to work correctly. I put in 3 towels, 3 washcloths, and a large hoodie. This took 2 hours to dry. Yes, I turned off the EcoBoost. I chose the correct towel setting, ensured the hose was installed correctly, and followed all the troubleshooting steps. I set the heat and dryness as high as they would go. It would do the sensing at the end and declare the load was dry. It was not, so I would restart the load. It would start sending and shut off, saying it was dry. The ONLY way we can get any load of laundry 100% dry is to use timed drying. The lowest amount of timed drying is 30 mins, which is too much for a partially dried load. This is BS for the amount we paid for a dryer that doesn't work correctly. We would have returned it if we could. But, Nope, it's a floor model on clearance. Another downside is the lint collection. I liked it initially, but after 3 weeks of using the dryer, the house exhaust was nearly clogged. I made sure it was cleaned out before this one was installed. I also cannot get the app features to work because it won't connect to my wifi, even though I meet the requirements. All our friends and coworkers recommended Whirlpool, but it has been disappointing.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great features

JaneDick 5/22/2025

Looks great and operates great! Like the black matte finish m!
Originally posted on Whirlpool.com

Yes, I recommend this product

1 Stars

Worst dryer ever!

JB1026 1/11/2025

We moved to a new home in 2020 and purchased Whirlpool Duet washer and dryer. The dryer has NEVER worked right from the beginning! I™€™ve had service guys from our local appliance store where we purchased them come out 4-5 times over the past 4 years and it™€™s still not right. I have to dry a load 3-4x before the items completely dry. This is absolutely unacceptable. The store told me I need to go thru Whirlpool with the issue, which is such an inconvenience and not good customer service. This dryer is obviously defective. I want someone from Whirlpool to contact me with a replacement. We owned a duet set for 15 years prior to this with NO problems at all. Your company needs to make better products and stand by those products!
Originally posted on Whirlpool.com

No, I do not recommend this product

4 Stars

Great Dryer, Poor Smart Connection and Application

Cass75 2/3/2024

Overall, this is a solidly built dryer. It has simplified navigation and ability for more features digitally. However, the connections of the dryer and the washer could not connect with the Whirlpool cloud and therefor would allow for the iPhone app to be connected with them. The error stated a "firewall" issue. Well, this is the only smart device amongst MANY we have in the home that is having this issue. We tried it with different Internet connections and routers. These features and application may be working for others, however it is not adding any value for us.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Dryer

Bill 9/22/2023

I bought this a few months ago and we are very happy with it
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Needed service after one year

Broken 12/1/2022

Purchased July 2021 already broken glad I purchased the warranty other wise I™€™d be out of luck
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Worst dryer

Eddi21 6/19/2022

Constantly have issues. It turns off on its own 5 minute after start time. Also the screen freezes most of time.
Originally posted on Whirlpool.com

No, I do not recommend this product

1 Stars

Lasted thirteen months

Mlw729 5/12/2022

This top of the line dryer lasted not quite a month after it™€™s warranty ended. It needed another electronic board at a cost of over $500.00. It is a good looking piece of junk. Run, don™€™t buy.
Originally posted on Whirlpool.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Doesn™€™t dry

Sarah 11/26/2021

We bought the washer dryer pair three weeks ago as our 15 year old whirlpool diet washer died. We paid quite a bit of money for the new pair and are very dissatisfied in the dryer. For a normal that used to take 43 minutes to dry on medium heat now takes two 123 minute cycles on high heat and some heavy towels and work clothes are still damp. We had the service tech come out, he could not find any problems with its performance. It will be going back to the store and our old one back into the laundry room. Very sad
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Never dry

LikeItDry 10/8/2021

The only cycle I can get actually dry clothes is the towel or heavy duty cycle. I don't like using those cycles on my delicate or regular loads, but if I don't, the clothes come out very wet. I usually have to re-dry them 2 or 3 times. Also, the UI has blacked out and been non-responsive 2-3 times in the 2 months I've owned it. So far, I've been able to restart it and get it going, but not what I expected for this premium product.
Originally posted on Whirlpool.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Well built

Shane 7/3/2021

Extremely satisfied with both washer and dryer. Well built and easy to hookup
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Looks great, works great, keeps my spouse happy

Jake 6/26/2021

I bought this (and the matching washer) after suffering through our Samsung Washer/Dryer combo for several years. My spouse was dying for an upgrade. They are very excited about a lot of the visual details, including: the black steel, the clean minimalist look, the screen on the door, and the stainless steel drums. They are even more pleased with the features: The app connectivity, the Load n' Go features for both detergent and fabric softener, the interior lights, and the height after placing them on the matching pedestals. The machines easily fit in the space where the smaller samsung appliances fit and now they can be easily accessed without having to bend down, which is very convenient.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Perfect!

Happy wife, happy life 6/21/2021

I™€™ve only had this dryer two weeks but it is so much better than the Maytag front loader. There are many features, dry time is short and the look of it is impressive!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great dryer!!

Nikkib 2/22/2021

We bought this in June 2020, delivered in September 2020, and it is great!! We did have to wait a bit as 2020 backed a lot of things up, but overall the appliance is perfect!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great Design

BikingMike 1/14/2021

Bought floor model. Drum when rotating has annoying sound. Temperature not very hot.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

New Dryer

Momksle2 6/2/2020

I™€™m happy with it but i can™€™t connect it to the internet and I wish I had more control over the timed drying session
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Excellent Dryer!!

T. Matthews 5/19/2020

I bought my dryer and matching washer about 2 months ago and it was finally delivered about 2 weeks ago. Well, I love both of them. They both have great features and are very efficient! My clothes come out very clean and the dryer dries quickly!! Love them both!
Originally posted on Whirlpool.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Awesome dryer!

zniece94 4/16/2020

Loving this so far, very easy to use, awesome features, and a large capacity. Very quiet too!
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great options for drying

Diane J 2/20/2020

I™€™ve had this dryer for about a month. Has several drying options to choose from. You can even check to see how much time is left by using the Whirlpool app on your phone.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Super great appliance. I really love it

Ms rubio 10/4/2019

I love my new washer and dryer. They do an excellent job
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great

Shayna Petersen 8/14/2019

I love the washer and dryer but it's a little confusing. The Wi-Fi won't stay on it and I have to keep resetting it. And to start it automatically I have to go to it and push remote each time
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review