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4.1 | 387 Reviews

4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence

LG WM4000HWA

Available in 2 Color(s)

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
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See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHARTS

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Power Clean Big Loads in Under 30 Minutes

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

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Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

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More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

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Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

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Warranty/Certification

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Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Watch Video

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

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Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

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Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHARTS

Power Clean Big Loads in Under 30 Minutes 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

Deep Clean with the Power of Steam AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Save Time and Wash Fewer Loads Every Week Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean
  • Get the ThinQ® app to access smart functions
  • Premium looks with real tempered glass doors designed to last
LAUNDRY APPLIANCE CAPACITY
Capacity 4.5 cu. ft.
SUMMARY
Product Color White (W)
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLEX4000W
Gas Dryer Option DLGX4001W
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
WASHER PROGRAMS
No. of Washer Programs 12
Washer Programs Allergiene®, Bright Whites™, Bedding, Delicates, Downloaded, Heavy Duty, Normal, Perm. Press, Sanitary, Speed Wash, Towels, Tub Clean
No. of Washer Options 13
Washer Options Control Lock, Rinse+Spin, TurboWash®, Add Item, ColdWash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Spin Only, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
LoDecibel™ Quiet Operation Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/Shiny Rose Gold
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
CERTIFICATION
AAFA Yes
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LG Sidekick™ Pedestal Washer WD300CW
Pedestal WDP6W
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29 3/4" x 41 7/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 D with door open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 212.1 lbs
Weight (Product) 198.4 lbs
Weight (Product/Carton) 198.4 / 212.1 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028288

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG Perfect Laundry Pair Offer Rebate

Offer Expires: 7/11/2024 to 10/30/2024 Must be postmarked by: 1/30/2025

Receive a $100 online rebate plus 50% off eligible LG Vacuum with purchase of qualifying LG Washer and Dryer. Rebate form must be postmarked by 1/30/2025.

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

Poster Image

21-07-06 LG Turbo Charged Timesaver

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

76% of reviewers recommend this product.

4 Stars

Great features but capacity limited.

mseitz 7/20/2024

Im generally happy with the washer. It has the cycles I need and it seems to get my clothes clean. However I am finding multiple capacity issues that I didnt have with my previous washing machine. First the recommendation that I only wash one blanket at a time. Second the detergent compartment cant hold the amount of detergent Tide recommends for full load. Third the storage pedestal is too short for standard Tide and Clorox 2 bottles.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Improvement.

Ole Man Dave 7/16/2024

I bought this new washer in May 2024. It has worked flawlessly and it is very dependable. This new washer is an improvement over the other LG washer is have or had as they have correct the issue of water hammer from the fast closing water valves. Great improvement.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Top-tier appliance

katied57 7/15/2024

I purchased my first front loader a couple of months ago. It is beautiful very attractive. Looks lovely with matching dryer in my space. It performs very well. Would purchase again in a heartbeat
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

John 78 7/14/2024

I bought this washer a month ago. Works great. Strong recommendation.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Great washer hope you dont need service

Marley999 7/9/2024

This is my second LG front load washer. Both have been great but the new one developed a balance problem while spinning. Ive had it for 8 months and it has been down for nearly 6 weeks. Home Depot summed it up well. LG has great products just hope you never need their service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Simply Fantastic

Herta Levy 7/8/2024

This is my first LG Appliance and I have to say I am very happy with this new Wash Machine It simply is amazing uses very little detergent and the clothes come out very clean and spotless It is easy to use and even easier when using the App LG provides very helpful tips on the different wash circles. An excellent product that I highly recommend
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Fantastic buy with trend setting tech

Sukesh Kumar 7/7/2024

I am pleased with the way the product has evolved over the past years ThinQ is great advancement in technology and I am absolutely glad I bought this washer dryer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very Happy

Janet DePreter 7/7/2024

My machine was delivered a month ago and could not be happier. Love all the features and how well it washes the clothes. The clothes are ringed out so well and does not take long for the clothes to dry
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

LG is a terrible company when things go wrong.

Larry11508 7/6/2024

It may be a great machine but we have no way of knowing. The machine was broken when delivered and we have been trying to get LG to repair or replace for more than a month. They have not returned calls that they promised and service people have not shown up. I would strongly recommend going with a machine from a competitor.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Easy to use

GranniesWasher 7/1/2024

Washes great Easy to use Cycles r shorter then my previous front loader
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great purchase thanks to support from customer ser

gloria1787 6/30/2024

The LG Washer and dryer were purchased to replace my 17 year old front loader and dryer. I had a bit of difficulty adjusting to the technology. When I called for help I was directed to the FB page and messenger run by customer service. I was extremely impressed with their patience and their ability to quickly recognize my concerns. The washer and dryer is GREAT Permanent press really comes out wrinkle free. Although there is not a specific hand wash setting the delicate setting with some tweaks works beautiful. there was no problem purchasing the suggested mesh bags for delicates at Boscovs a local department store. Towels come out truly clean and fresh.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

No drum light. Deceptive advertising indicates it

No Drum light 6/29/2024

Unbelievable that it has no drum light. When you look at the advertisements it deceptively looks like there is one. Much lower priced models from this and other companies have one. This model with AI and all the other 12 wash cycles and the other bells and whistles does not What a let down. Shame on you LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great turbo wash

Osamu 73 6/27/2024

Perhaps due to the effect of Turbo wash the laundry comes out very well despite the short wash time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Worthwhile Upgrade

Lake House Laundry 6/25/2024

I bought the set and paid the same price that I paid for the 3600 model 5 years ago. Improved features and efficiency compared to the 3600.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great washing - Poor Support

ForestReader 6/25/2024

Prior to Delivery The old washing machine sits in an overflow catch pan. The filter clean out door on the lower left corner of the LG washer has no dimensions I could find so a lot of concern that it would be be able to be opened when the LG washer was sitting in the pan. It turns out the installers could crank up the leveling screws so it would clear. Operating The control panel requires bending over something difficult for older folks. When I asked LG if the phone app would allow seeing the control panel the response was its not my job ask someone else. Maybe in the future they will support the control panel on the app? Function Does a great job washing stuff
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Best we ever bought over the years.

Audie_AZ 6/24/2024

Bought 3 weeks ago and so quiet and works great. Love the WiFi to let you know when getting done.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Very happy

Liberty96 6/22/2024

Ive had it for about a month and am very happy with product. Fast delivery and set up. Easy to use.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Best washer I have ever had

ChocolateMoose 6/22/2024

A great washer with updated features that I love LG listens - I had the previous model and recently moved needing a new washer I purchased this one and it is better than the other one - built in steam and a better front glass design. It was totally worth it
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

rwkipa 6/21/2024

Used for a month so far its still pretty efficient. I like how it connects with the app to notify me when a load is done. I like the different wash options and the built-in intelligence to make sure the load is washed thoroughly.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Hard working machines

Rae69 6/18/2024

We absolutely love this new set we bought a few months ago.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Works great

mp313 6/18/2024

Delivery is easy washer works great with lots of features. I like the 15 minute wash cycle. I dont like that I need to download an app to use some of the features. Its a washer. I dont want an app. But otherwise great so far
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Some nice features but also limitations

mseitz 6/17/2024

I like the selection of wash cycles notifications to app and Amazon Alexa and the support for cold water wash. I also liked that it supports using liquid detergent with a time-delayed wash. I was disappointed that the detergent compartment is too small to hold what Tide recommends for a full HE load. I can only pour up to level 4 out of the 5 levels listed on the measuring cup. I was also disappointed that the storage pedestal cannot hold a 92 oz. Tide bottle. My previous HE washer could hold the full level 5 of Tide plus the full level 2 of Clorox 2 color safe bleach and the pedestal could hold the 92 oz. Tide bottle.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Nice washing machine.

Macton61 6/16/2024

I purchased this last month. The installation went well. Only complaint that I didnt receive any of the product papers from delivery team.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

First front load and love it

SharonC123 6/16/2024

Super happy with the appliance - easy to use and looks great in my laundry room
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Good product undermined by LGs installation team.

JFKMass 6/16/2024

Good product undermined by LGs installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didnt clean up. Their hands dirtied the laundry walls and the product. They didnt know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said two weeks of operation have been incident-free and effective. I recommend the product but be warned. Youll probably have to supervise them closely when they install it
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

My Favorite LG appliance

ChocolateMoose 6/16/2024

I love this machine It has a bunch of helpful upgrades from the last model my favorite being the auto steam feature that doesnt need to be manually filled. Great job listening to your customers
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Dream Machine

chatloco 6/16/2024

Weve been using it for about a month and couldnt be happier. Its a world away from our ancient top loader. Very quiet vibration free so many features we havent even tried them all out yet. Cant wait to see how much lower our water bill gets Clothes come out very clean and hardly damp. The app is great and were still surprise when my phone dings with a message from the washer My only question: why did we wait so long to upgrade?
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love this washer

DSTC 6/16/2024

Love the washer. Ive tried several of the settings and each served its purpose. Spins well which I did not realize how my old washer was not doing this as well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 
5 Stars

Replaced great with great

Cincy Mom 6/15/2024

Impressive. I had an LG front loader that was over 16 years old and finally bit the dust. loved it too So I replaced like with like that is a bit bigger than the prior one. However this one does have a musty smell even with leaving the door open. This did not happen with my original but I am still pleased with my purchase
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Washes clothes

LG 4000 6/15/2024

Front door assembly holds water in rubber grommet. Solution you have to wipe off moisture after ea. load to avoid mold.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great with two caveats

NC_Gal 6/10/2024

This washer is a lot better than the one I bought 9+ years ago. It cleans better is quieter and much more stable less vibration overall and I really like it except for two things which is why I deducted one star. Its very difficult to read the labels on the display even in a well-lighted room so its hard to see what the little lights mean. The other thing is that I am extremely sensitive to EMF and cannot have wi-fi anywhere in my immediate environment. Before I bought this set also got the matching dryer I asked LG via chat if the wi-fi could be disabled and was told it was disabled by default. Not so This machine gives off a full 4 bars of radiation unless one opens the machine and disconnects the chip sending the signal even when the machine is off. I think this is a serious design flaw and should be rethought. Health should not be sacrificed for convenience and wi-fi is not good for ones health. Otherwise though this machine is the best
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Features

WasDry0424 6/10/2024

Made this purchase a month ago and SO very happy we did
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

DOES NOT LAST

Robin222 6/3/2024

Just dont. Had the model before this one - it worked well for 3 years. Now its ready for the landfill. Not nearly long enough lifespan for a washing machine. And customer service was pathetic.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Leaves spots everywhere

AshleyKn 6/3/2024

For the price point this washer has been such a disappointment. I have tried every fix to no avail. It is leaving dark spots on my clothing. I have had previous front loaders and this never was an issue. The local repair company along with LG can not figure out why. Of course its out of warranty so theres no option but to purchase a new washer. A washer of this standard and price should be working perfectly. Unfortunately I can not recommend this unit.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Easy to use and very quiet

CSSan 6/2/2024

Easy to use and very quiet. Normal cycle is surprisingly fast. Have not had to do any of the recommended maintenance yet but expect those to be simple enough.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love it

Grams3 6/1/2024

I have had my washer for 20 months and love it. It does a great job with any type of a load. I have the matching dryer stacked on it. I love having them stacked.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Nice machine

Bob D2 5/28/2024

Nice washer with well designed features. Internet connectivity helpful.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Youre the best LG

Chris in NH 5/26/2024

I really love my new LG washer and dryer The washer is sooo efficient with water and effective in cleaning old stains my other washer couldnt. It is quiet and the ThinQ app lets me know when the wash is done thank you. I think the best part though is that you can leave the door open after washing without leaving the washer on. This helps dry out the interior thougroughly without using electricity. My old washer got mildewy and a bit stinky too. Youre the best LG
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Inconsistent product quality poor customer srvc.

Susan 65 5/24/2024

Since the day I purchased this unit for our vacation home in Sarasota I knew it was different than the one I had just purchased a year ago for our primary home in Buffalo. Each time the train pump engages it makes an annoying grinding noise for a couple of seconds which is completely different than my Buffalo washer. When I finally was able to reach warranty repair they sent a disinterested technician from Sears who had no interest in listening to the fact that the grinding noise was NOT normal. He left and I still have a noisy washer despite my attempt to contact LG and send them a brief video of both. Now what?
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

NEVER BUY LG AGAIN

JAG 223 5/20/2024

My washer is barely two years old. Ive already repaired it once. Now I have black gunk ruining all of my clothes. It would cost $500 to repair so not worth it. LG was completely useless and unwilling to stand by their product. They actually told me we are running a business and cannot offer you any sort of help on the repair i.e. you must pay full price. Totally unacceptable that I need to replace a two year old appliance LG knows their products are garbage. Thats why they only give a one year warranty.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

My old Front Load Washer broke

JohnM6 5/19/2024

And this top rated LG was my choice for replacing it. My how washing machines have evolved over the past 13 or so years While there are more settings than Id probably need as a bachelor this washer is sweet I appreciate the LG Thin Q app getting notifications that a load is completed is handy. I shopped around quite extensively and found buying directly from LG was best for me. I was fortunate enough to find this model on sale at the time of purchase.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great purchase

YS2024 5/13/2024

Purchased this washer because my mom has it and we absolutely love it I would recommend it to anyone looking for a solid washer.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

100 satisfied

KGandhi 5/9/2024

Great features great power. TurboWash 360 Technology helps cleaning all clothes in less time. Tempered Glass Door helps avoid scratches and cracks we had in diff brand. Built-In Intelligence AI new world. NO NEED TO WORRY about for long now. We purchased this in Feb for new home this unit is really silent and good in execution. we love it. we already recommended to our friends and one of them already bought by changing their mind from different brand to this one.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great buy and experience

LG WM4000HWA Washer 5/8/2024

Our old LG washer finally died after almost 10 years and this updated model washes load faster and quieter. The crew that showed up for installation were great in handling the washers both new and old up and down the stairway no damage to walls within the house. Overall I was happy with this washer and the service received.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Many useful features.

Bob D2 5/5/2024

This washer is an excellent well designed and efficient unit.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

LG doesnt sell the bearings and seal separately

Pettynick 5/3/2024

Overall its a great washing machine but the fact that the bearings and seal cant be purchased by themselves from LG warrants me to recommend not buying this particular model. On front loading washing machines the seal for the bearings eventually fail causing water to leak through into the bearings causing them to fail. So we like to replace the seal and bearings before the seal fails which depending on usage is once every 2-8 years. Weve only had our WM4000HWA for 2.5 years and its time to buy the kit so we could replace them at the 3 year mark this machine gets heavy usage of 4-5 loads per day but I couldnt find the parts online anywhere and after speaking to LG they told me that they dont sell the bearings or seal separately. I plan to take the machine apart look at the numbers on the seal and bearings and see if that will help me find them from a different parts manufacturer but its extra work and seems unnecessary. I dont understand why for every other washing machine Ive ever repaired it was easy to find these parts for ~$50-$100 but they dont sell them for this machine for some reason.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Please read before you buy

noname2345 5/2/2024

Although it runs very quietly and seems to be well made it is tearing up my clothes. The steam will ruin any elastic in clothes. The normal cycle eats them up. I have to wash all my clothes on bedding or delicate settings in which the machine stops to soak the clothes as part of the wash to keep them from being ate up hopefully. They do not get rinsed and I have to take them out and rinse in two 5 gallon buckets full of water and put them back in to rinse and spin them. The machine adds water a little at a time because it weighs the clothes and by the time it is finished its time to empty the machine I wish so much I knew this before I bought it. I am so sorry for this bad review but I am trying to keep others from making the same mistake. I have had other LG products that are great and this washer is well made but it is a big mistake.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

excellent washer

seanf951 4/30/2024

I bought this washer a month ago and its been great since. reliable. great capacity. intuitive use interface.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great Washing Machine

Fred45 4/27/2024

Great Washing machine Takes up less floor space because its stack-able with the dryer
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Great...until is wasnt

A AronADK 4/27/2024

Until two days ago this machine was a solid 5 but then the dE1 and dE2 codes showed up and the score necessarily has to drop. Weve owned this machine for less than a year and we baby it. Never slam the front-loading door religiously wipe down the inside of the door after every wash run the Tub Clean mode once a month and clear the filter every 20 washes. We love the smart features seemingly endless modes and the washing performance. When it works its a wonderful machine. But there is no way...no way...the door lock should be failing this early in our ownership. When I shine a light into the mechanism its all plastic and a small piece of the locking hinge has broken off. As a result the lock is fully engaged and the door cannot be closed. Keep in mind the door has never stuck before and its never been forced closed the lock is just broken. But where I get really worried is that its possible theres even more wrong than a mechanical issue. Even after following all the troubleshooting steps several times over the lock never made a sound as if the actuator were trying to function. This has me concerned that there could be a problem with the main board itself or worse since its harder to diagnose and electrical fault. Ive placed a repair request and expect repairs to be fully covered since the machine is still under warranty but I now have serious concerns about reliability. Since we live in a rural area with the nearest repair business being more than 50 miles away theres a good chance well be waiting a couple of weeks for our machine to be up and running again. Manageable but not OK. I hope Im wrong about the long-term prospect for the washer but were not off to a good first year LG.
Originally posted on lg.com

No, I do not recommend this product

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